LOAN PAYMENT ONLINE BANKING
×

Member Feedback

Member Stories

20_0421

COVID-19 Relief

I have been a loyal member of EFCU since before I was born. My Father worked for Emery for 30 years. I want to express my gratitude to you for having such an outstanding employee as Paula Ozolins. I am sure that I am telling you something that you are completely aware of but I can’t speak highly enough about her, her tireless effort and commitment to me as a valued member! With the adverse effects of this pandemic, and the uncertainty we as a nation are all facing, Paula went out of her way to help me with refinancing an auto loan and eliminating my need for a second loan. This lifted my heart to know that the job my Father treasured, still has employees that truly care about their fellow man.

John C.

20_0411

COVID-19 Relief

Thank you for taking a load off of my mind. My family and I thank Emery for the support.

Faye W.

20_0410

COVID-19 Relief

I wanted to personally thank you for what the credit union is doing for the members. I think it’s way above and beyond to offer to extend our loans out for 90 days and offering an emergency relief loan. That means the world to me and my husband, and that’s one of the many reasons why we stay with the credit union. Both of my children are laid off, and if I’m granted the emergency relief loan, I’m going to give that to my kids until their unemployment can kick in so they can get settled. In this time of chaos and craziness, I wanted to just take a minute and tell you thank you, thank you, thank you from the bottom of my heart. This is one of the many reasons why we have been with you guys for 42 years.

Sharon A.

19_0326

Working with Brett Guido and Cheryl Kalous made the purchase of our new condo easy and less stressful. They were always there to answer any questions we had.

Paul & Carol T.

19_0123

What a great team you have at Emery.   Brett is the best.  Efficient, timely and courteous.  So much faster than working with the big banks. 

I would recommend this gem to anyone.  Thank you again for all of your help.  

Jerry R.

19_0302

I want to thank you for the “excellent service” provided to me in getting my recent car purchase moved from  Bank of America (BOA) to Emery.  As you know, I purchased a 2018 Lexus.  I had not planned to purchase a car.  The plan was to pay off my current car loan with Emery and search for a new car in December which I would have had financed through Emery as well.

Anyway, it was a holiday weekend and I knew Emery was closed, so I completed the loan application with Lexus being told the lien holder would be BOA.  A few days later, you contacted me and the rest is history.  I’m so happy to say my car loan is now with Emery and an added bonus is the balance transfer of (2) large balance accounts to my MasterCard with lower interest.

I simply love doing business with “my” credit union, Emery Federal Credit Union!!  Working with you Paula has truly been awesome!!  Although we mostly communicated via emails, your kindness,  professionalism, and promptness was very much displayed.  I’m very appreciative.

Lastly, I believe my checking account has been with Emery Federal Credit Union for close to or over 20 years.  I don’t carry a high balance in my checking or saving, but what little I have I always try to keep my checking account balanced and pay my bills on time.  Most of all it gives me peace of mind knowing I have a credit union who appreciates my business and that I can call on you when in need of service.

Ruth T.

19_0303

I have been a member of Emery Federal Credit Union for about 10 years. Going through the mortgage process as a First Time Home Buyer reminded me why I am still a member. We bought a home in another state (over 1,000 miles away) and we were confident in Brett Guido and his team. They were very easy to work with and took the time to answer our questions

Jessica B.

19_0225

I just wanted to thank you for the excellent customer service I received during the refinance of our residence.  I know it could have been easier to put us on the back burner considering the amount we financed low compared to most.  It is people like you that make Emery the perfect place to do my banking.  I will continue to sing your praises at work and hopefully send business your way.

Sue B.

19_0220

I just wanted to give a HUGE Thank you Brett and Andrew and Todd for making this happen. I never even thought this would be a possibility for me. From going to beater car to beater car I thought I’d never get a chance to have something reliable. I was driving my little 99 Honda waiting on the day it would die and then figure out what I was going to do. You didn’t get me into a car because you wanted to profit from me, you all worked together to get me into a reliable car because you want me to have a better car for me and my family. This is what helping people really is, and this is what Emery does and I am so honored to be a part of this. Not only am I proud to work for Emery because of the people I work with and the things we do, I’m proud that this is what we are able to do for people when we care. I love giving and helping people and this time I was on the other side to receive the gift. I am so grateful and cannot thank you all enough. From the bottom of my heart, THANK YOU!

Rebeccah B Testimonail Photo

Rebeccah B.

19_0202

Testimonial Image

One of the best decisions I’ve made as a realtor is teaming up my clients with Brett and his team at Emery! Honest, Responsive & Reliable!

Keith Taylor

Realtor, Comey & Shepherd

We love member feedback!