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WE LOVE MEMBER FEEDBACK!
I wanted to take a moment to say “Thank You” for considering our business loan application last year and giving me the ability to launch! . . . Not without our challenges, our books are strong and we are growing. Thank you. This would not have been possible without your vote of confidence and the Credit Union believing in us!
. . . Against the odds, Brett was able to orchestrate all the events necessary for us to close in time. His availability at any time of day and working outside of normal hours to tie up loose ends, speaks volumes about his, and Emery’s commitment to customer service. . .
. . . Initially I didn’t know how cumbersome it would be to join with me living in Georgia, and process required multiple calls, emails etc. but we got it done! And you made it seem like a breeze. Your customer service was phenomenal! Even when I didn’t submit information correctly the first time, you showed great patience and professionalism. . . .
. . . gone above and beyond to help us through several hurdles to get everything that we needed in order to get our house refinanced. We feel that had we worked with any other lender they would have just ‘kicked us to the curb’. Bob came with steps to rectify the road blocks that we hit during the entire home refinance process. . . .
. . . I was online reading thru emails one day, trying to figure out what to do, when I received an Emery FCU email that said ‘We also do Mortgage Loans….’. I had no idea…. I thought credit unions only handled savings accounts, small personal loans, used car loans, etc. I completed an online request for the bridge loan. I immediately received an email back from Sharon saying she could help. I couldn’t believe it. The entire transaction was handled online, stress-free. And paid in full with the sale of my current home within 30 days. . . .